Orders are shipped within two days of order receipt. You may cancel any unshipped order.

Please contact our Customer Service Department at 812.491.2338, or by e-mail at customer-service@panadorhats.com to cancel your order.

Email cancellations must contain the following:

• First name
• Last name
• Order number
• Your e-mail address

This information must be identical to the information originally submitted on your order. Please provide contact information so that we may reach you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping. Please see our Refund and Exchange Policy for additional information.