All Panador Hats come with a warranty against manufacturing defects for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, at our discretion. This warranty does not cover accidental damage or misuse of the product.
Please contact our Customer Service Department at 812.491.2338, or by e-mail at email@example.com, to determine whether an item is indeed defective before shipping. Customer Service will issue a Return Merchandise Authorization (RMA) for any warranty return.
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.